- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
Mike and Liz run an incredibly good operation always friendly reasonable and above all they get the work done right. They have an awesome warranty on parts and labor which has just saved me a ton of money. Highly recommend
I’ve been to this shop a few times now, and every experience has been great. It’s hard to find an auto shop that feels this trustworthy. They never try to upsell or push unnecessary repairs, which I really appreciate. One situation that really stood out to me was with my newly obtained preowned car. Liz gave me helpful advice about lemon law options and encouraged me to push back on the dealership first instead of immediately spending thousands at the shop. They clearly care more about helping their customers than making a quick profit. I feel confident bringing my car here and would definitely recommend them to anyone looking for reliable and honest service.
Partners
